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Copyright policy

How to report copyright infringement on Koal, and how creators can respond.

Effective date: 1 May 2026

Overview

Koal respects intellectual property rights and expects users of the Platform to do the same. If you believe a token name, symbol, image, description, or other content displayed on Koal infringes your copyright, you can ask us to take it down using the process described below.

We act as an intermediary, not as an adjudicator. We process takedown requests under the EU Copyright Directive (Directive 2019/790), the German Copyright Act (UrhG), and — where applicable — the US Digital Millennium Copyright Act (DMCA). Any underlying dispute about who owns what is between the rightsholder and the creator.

What we can and cannot remove

Koal can remove or hide infringing content from the Platform interface, including:

  • Token names, symbols, and descriptions displayed on token pages.
  • Token images, logos, and banners.
  • Creator-supplied links, websites, and social handles.
  • Comments or other user-generated text where such features exist.

Koal cannot remove information that has been written to a public blockchain. Token contracts, on-chain metadata, and transaction history are immutable and outside our control. A takedown removes the content from koal.fun; it does not remove it from the blockchain.

How to file a notice

Send a written notice by email to dmca@koal.fun containing all of the following:

  • Your contact details — full legal name, postal address, telephone number, and email address. If you are acting on behalf of a rightsholder, state in what capacity (legal counsel, agent, employer, etc.).
  • Identification of the protected work — a clear description of the copyrighted material you claim has been infringed, including registration numbers if any, and a link to where the original is published.
  • Identification of the infringing content — enough detail for us to find it. The token contract address, the token name and symbol, the URL of the token page on koal.fun, and a description of which element infringes (image, name, etc.).
  • Good-faith statement — that you have a good-faith belief that the use of the material is not authorised by the rightsholder, an agent, or the law.
  • Accuracy statement — that the information in your notice is accurate and that you are the rightsholder or are authorised to act on behalf of the rightsholder.
  • Signature — physical or electronic signature of the person filing the notice.

Notices missing any of the above will be returned for completion before we can act on them.

How we respond

When we receive a complete notice we will:

  • Review the request promptly and check that the identified content is accessible on the Platform.
  • Where the claim is plausible on its face, hide or restrict the affected content from the Platform interface.
  • Where reasonably possible, notify the affected creator and forward your notice (with personal contact details redacted on request).
  • Keep a record of the request for audit and repeat-infringement tracking.

We aim to respond within five business days. We may decline to act on a notice we believe is malicious, fraudulent, or made in bad faith.

Counter-notice

If you are a creator and your content has been removed in error — for example because the notice was based on misidentification, or your use is permitted (parody, fair dealing, licensed use, public domain) — you can submit a counter-notice to dmca@koal.fun containing:

  • Your contact details — name, postal address, telephone, email.
  • Identification of the content that was removed and the URL where it appeared.
  • The name of the party that submitted the original notice, if known.
  • A statement explaining why the removal was a mistake or misidentification.
  • A statement that you consent to the jurisdiction of the courts at the location of LensARstore's registered office for purposes of resolving the dispute.
  • Your physical or electronic signature.

Where appropriate, we will notify the original claimant of the counter-notice. If the claimant does not initiate legal action within a reasonable period, we may restore the content.

False notices

Filing a notice you know to be false — claiming infringement that does not exist, misrepresenting your authority to act, or using the takedown process to harass a competitor or critic — may expose you to liability under applicable law, including damages, costs, and attorney's fees. We log all notices and may share them with the affected creator or with courts on lawful request.

Repeat infringers

Koal will, in appropriate circumstances, restrict or terminate access to the Platform for users who are the subject of repeated valid copyright complaints. As a guideline, three substantiated complaints against the same wallet address or creator account within a rolling twelve-month period will be treated as repeat infringement. We reserve discretion to act sooner where the conduct warrants it, including a single act of egregious or commercial-scale infringement.

Trademark complaints

This page covers copyright. Complaints about misuse of trademarks — for example a token name that copies a registered brand — are handled under our Trademark policy. Send those to trademark@koal.fun.

Designated contact

Notices and counter-notices should be sent by email to dmca@koal.fun. Email is processed faster than postal mail.

If you must send a hard copy, address it to:

Postal address

LensARstore — Koal Copyright

Lyoner Str. 40

60528 Frankfurt am Main

Germany

Postal mail is logged on receipt. Please allow additional time for processing.

Changes to this policy

We may update this policy as the Platform evolves and as the law changes. The effective date at the top of this page reflects the most recent revision. Continued use of the Platform after an update constitutes acceptance of the revised policy.

For questions about this document contact legal@koal.fun